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I applied for a credit card today and was approved. I forgot to use my new address in the application. I updated my contact info online. Will the card be sent to my new address?
donald, virginia beach
December 1, 2017 09:30:31 AM
In reply to donald, virginia beach
Good morning, Donald.
It's great to hear that you were approved for a TD Bank VISA Credit Card! We completely understand your need to confirm which address you may receive your new card, and we'll be more than happy to help!
As you stated that you updated your address for your credit card application online, we'd like to take a moment to explain how this process works in a bit more detail.
When looking to update personal information, such as an address, for your TD Bank Credit Card, you will need to access your card through TD Card Services, which you can find by clicking here: http://bit.ly/28LTtn1. As you have just been approved for your card, you're probably not enrolled in this service, and it's important to note that in order to enroll, you will be required to submit your full credit card number.
As you have not yet received your TD Bank Credit Card, we believe that you may have updated your address through your Personal Online Banking, https://go.td.com/1eaISlq. If this is the case, please understand that your address would not have been updated on your credit card, and your card will be shipped to the address you included in your application.
If you'd like, you're more than welcome to reach out to a Credit Card Specialist to confirm this information. Our Credit Card Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 888-561-8861.
Additionally, you're also welcome to visit a TD Store location to speak with a Customer Service Representative. As you've already been approved, depending on your card type, one of our Store Representatives may even be able to provide you with your new card on the spot! To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely apologize for any confusion or inconvenience this may have caused you, Donald, but we hope you found this information helpful.
Thanks again for stopping by, and have a great start to your weekend, and an amazing holiday!
Brittany M, Mount Laurel
December 1, 2017 09:31:01 AM