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Personal Financial Services
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I applied for a personal loan a week ago, and when I check my status, it has yet to be assigned to a loan processor. Should I call?
June 19, 2017 03:14:13 PM
In reply to Luisa, Miami
Hi Luisa. Thanks for reaching out to us!
If it's been a week since you applied, we do recommend that you give us a call. We would like to ensure that we have all the necessary paperwork and look into an update for you. Please call our Financial Solutions Group at 800-937-5020. We have representatives available 24/7, though we recommend calling during normal business hours in case we need to reach out to the loan processors.
We look forward to hearing from you soon, Luisa. Take care!
Customer Service Team, Mount Laurel
June 19, 2017 03:14:38 PM