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I bank with another bank, I wrote a check for a $1,000 to someone who has td bank on 6/24/16 it was deposited that same day. it's been 3 weeks and 14 business days and they still have not sent the cashed check to my bank to get funds.
July 14, 2016 10:11:08 AM
1 person recommended this |
In reply to Shawn, Philadelphia
Thanks for contacting us today, Shawn.
As this is pertaining to a specific TD account, we recommend having the other party contact us directly. To do so, they able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if they are enrolled for Online Banking, they may send a secure message using www.tdbank.com. To send a secure message they must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, they should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to the other party's account/personal information.
We hope you have a great day, Shawn.
Alara B, Mount Laurel
July 14, 2016 10:11:33 AM
In reply to Alara, Mount Laurel
Thanks for your fast response
July 14, 2016 09:23:56 PM