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yesterday i bought an iphone and one make-up thing on amazon and in the morning they send me this: We have removed your access to this account because the card issuer has refused to confirm your name and billing address for your Visa ending in 14. You will not be able to access your account or place orders with us until we confirm your information. what should i do now?
and yeah, right now im in TENNESSEE, CHATTANOOGA, so the closest td band from is 3 ours drive and i don't have a car.
March 1, 2016 12:48:54 PM
In reply to Maksym, Chattanooga
We're sorry to hear that you're having trouble with your card, Maksym. We'd be glad to point you in the right direction.
We recommend reaching out to us directly for assistance with your card. If this is in regards to your debit card, you are able to contact 888-751-9000. Our Banking Specialists are available 24/7 to help you.
If you are having trouble with your credit card, we recommend contacting a Credit Card Specialists 24/7 at 888-561-8861. Once speaking with a Specialist, they will be glad to help with your account.
Please know that though we would like to assist you directly, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Maksym and have a good day.
Megan K, Mount Laurel
March 1, 2016 12:49:16 PM