Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
a repeat...I can log on and log off of my checking account...however I cannot use my mouse to click on anything ..for example to click on to view the face of a particular check......the only exercise allowing usage of my mouse is to click log off??
Robert, Toms River
January 23, 2018 10:12:11 AM
In reply to Robert, Toms River
We understand your concern, Robert, and we'd be happy to suggest some things you can do.
Based on what you've described, this sounds like a browser issue.
Our website, www.tdbank.com, is compatible with the newest versions of most popular browsers.
We recommend disabling any plugins or themes and restoring your browser to its default settings. If your browser is not up to date, we recommend downloading the newest version at this time. You may also want to clear your temporary files such as cookies and cache.
If the trouble persists, we recommend connecting with a Tech Support Specialist 24/7 at 800-493-7562 so they may troubleshoot this with you.
We hope these suggestions help, Robert, and enjoy your day!
Megan K, Mount Laurel
January 23, 2018 10:14:16 AM