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I can log in to web site and see my accounts but when I go to bill pay it sends me back to the login page.
August 28, 2017 09:45:43 AM
In reply to Dan, Gloucester
Good Morning, Dan. Thank you for joining us today on TD Helps. We're sorry to hear that you're having trouble trying to access Bill Pay, and we'll be happy to help.
Please know that we are not experiencing any known service outages at this time. Online Banking and Bill Pay are compatible with the newest versions of most popular browsers. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins, restore your browser defaults, and clear your cache and cookies; sometimes it will fix any browser issues. If this doesn't fix the issue, we recommend switching to another browser altogether.
If you continue to experience difficulty, we ask that you reach out to our Tech Support Specialists directly by dialing 800-493-7562. They would be glad to help you 24/7.
We hope this helps, Dan. Have a good day.
Natasha M, Mt. Laurel
August 28, 2017 09:46:03 AM