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January 12, 2018 09:45:38 AM
In reply to isidore, arlington
Welcome to the TD Helps Community, Isidore!
We're sorry you are having trouble with logging into online banking from your computer, and will be happy to provide some suggestions.
At this time, we have no reported issues, and in the case that you may be receiving this message due to your internet browser, we'd like to make a couple suggestions.
Our website, www.tdbank.com, is currently compatible with the most popular internet browsers, such as Chrome, Safari, Internet Explorer, and Firefox. If you are using one of these browsers, and are having trouble, we recommend that you perform any needed updates, and if you continue to experience trouble, you may also wish try a different browser or disable any plug-ins, and restore your browsers defaults.
If you have attempted our recommendations above, and are still unable to access your Online Banking, you're welcome to connect with a Tech Support Specialist at 800-493-7562. For your convenience, they are available 24 hours a day, 7 days a week, and after verification, they'll be happy to help!
We hope this information is helpful, Isidore!
Alara B, Mount Laurel
January 12, 2018 09:49:34 AM