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Barbara, Toms River
April 30, 2015 06:16:33 PM
In reply to Barbara, Toms River
We're glad you stopped by TD Helps today, Barbara. We'll be sure to point you in the right direction for assistance with your password.
If you remember your user name and forget just your password, you're able to reset it right from our site! Feel free to click: http://bit.ly/1eaISlq to start. Once at that page, please select the link titled "Trouble Logging In" which will be located beneath the password field. Next, please select your account type and input your user name along with the last 4 digits of your Social Security number. You will then be asked to answer your security questions. After successfully answering the security questions you will be able to create and confirm your new password.
Here are a few tips we'd like to share with you when creating your new password:
- Use a combination of numbers, letters and special characters, but no spaces
- Your password should be unique. Memorize it and do not disclose it to anyone else
- Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
- Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you have any trouble resetting your password, or this is for TD Bank BusinessDirect, you can call us directly at 888-751-9000 (800-493-7562, option 2 for BusinessDirect). Our Banking Specialists are available 24/7, for your convenience and after account verification would be happy to help you in resetting your password and making sure you are able to log back in.
You may also visit your nearby TD Bank Store, during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you're referring to logging into www.tdcardservices.com, you may contact a TD Card Services Specialist 24/7 at 888-561-8861.
If you are referring to your TD Go Card account, please us 24/7 at 855-219-8050.
Feel free to write in again if there's anything else we can assist with and have a great evening.
Colleen B, Mount Laurel
April 30, 2015 06:17:10 PM