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I can not call you because I didnt have phone number now . but my account was locked... how can I do
I know my code just fogot the answer with question
YI HUI, NEW TAIPEI
October 24, 2016 07:49:49 AM
3 people recommended this |
In reply to YI HUI, NEW TAIPEI
Thanks for joining us, Yi Hui. We're sorry to hear that you are locked out of your online account.
We apologize for any inconvenience however in order to regain access to your online account, we do ask that you contact us directly for assistance.
You are able to call us from overseas by dialing 856-751-9000 or 215-569-0518 collect with operator's assistance.
If you are in the States, please call us 24/7 at 888-751-9000.
Again we apologize for any inconvenience this causes, Yi Hui and we hope to hear from you soon.
Alara B, Mount Laurel
October 24, 2016 07:50:05 AM
2 people recommended this
In reply to Alara, Mount Laurel
But I can't call you...
Can we use email to contact?
Yi hui, New taipei
October 28, 2016 08:11:02 AM
In reply to Yi hui, New taipei
Thank you for getting back to us, Yi Hui.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please also be informed that for the security of your account, we're unable to reset User Name, Password or Security Questions via online messages or emails. Once you have telephone access, we recommend contacting our 24/7 Banking Specialists directly for further assistance upon proper account verification.
Thanks again for connecting with us, Yi Hui. Safe travel!
LiShu R, Mount Laurel
October 28, 2016 08:11:34 AM
1 person recommended this
In reply to LiShu, Mount Laurel
I forgot my password and am unable to access Easy Web online. I only have my TD Bank Access Card and now at Pune in India. I NEED Money today and am Unable to Transfer to my Account in India with Bank State Bank of India. Need your URGENT HELP. I tried calling 1 888 751 9000 also. Could you kindly help me?
December 2, 2016 09:35:00 AM
In reply to Arvind, Toronto
Welcome to TD Helps, Arvind. We're sorry to hear you're having trouble, and we'll be happy to point you in the right direction.
We notice that you're writing into us from Toronto, and that you might be looking to contact TD Canada Trust. We would like to take this opportunity to inform you that you have reached the U.S. side of TD Bank.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust. In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu. A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We hope this helps, and please let us know if you have any other questions, Arvind. We hope you have a great weekend.
Customer Service Team, Mount Laurel
December 2, 2016 09:35:21 AM