Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I need to make a large purchase and can not because of limits on card how do I change this.
November 23, 2014 10:33:16 AM
In reply to Jason, Williamstown
Thanks for joining us on TD Helps, Jason.
Please note, for the protection of your TD Bank account, your TD Visa Debit Card has daily limits placed on it.
To find out the current daily limits on the debit card, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 & 44). As you mentioned that you are making a large purchase, we do have some options available to increase the daily purchase limit.
You have an option of us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists. Our Specialists can assist with the Online Banking enrollment and they can also assist with your limit increase request.
If you have access to a fax machine, you can send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Please note that in order to request an increase via fax, phone, or email, your account is required to be open for at least 90 days.
If your account has not been opened for 90 days or if you prefer, you may also visit your local TD Bank during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores for a TD Bank location near you.
Please keep in mind that the increase will not be permanent but will remain in effect for the business day when the increase is processed. Additionally, if you would like a permanent limit increase, please visit any TD Bank to make this request.
If you are referring to your TD Bank Visa Credit Card, please contact us 24/7 at (888)-561-8861.
We hope this helps, Jason and have a great day.
LiShu R, mount laurel
November 23, 2014 10:34:53 AM