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October 28, 2014 03:30:41 PM
In reply to bill, pennsauken
Welcome to TD Helps, Bill. We're sorry to hear you're having trouble accessing your Online Banking.
From time to time, it's easy to forget your user name and/or password. That's why we have measures in place to help you log back in, which we'll be glad to go over.
If you know your user name for your personal account but forgot your password, you can reset it by clicking here: http://bit.ly/1eaISlq. Once there, under the password field please click "Trouble Logging In." You will then need to follow the prompts to reset your password.
If you run into any trouble with resetting your password, or if you forgot your user name for your personal account or are having trouble accessing BusinessDirect, please call us 24/7 at 800-493-7562. After account verification, a Digital Banking Specialist will be more than happy to help you. You may also visit us at any TD Bank location for help. For Store hours please view: http://bit.ly/TDStores.
If you are referring to your Credit Card please contact TD Card Services 24/7 at 888-561-8861, and for assistance accessing your TD Go Card please reach out to us at 855-219-8050.
We hope this helps you log back in. Should you have any other questions, please let us know. Have a wonderful day!
Colleen B, Mount Laurel
October 28, 2014 04:10:53 PM