Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am currently in Bulgaria and trying to withdraw funds from my account using my debit card but got declined. What should I do?
Mariya, South Dennis
February 8, 2018 12:05:54 PM
In reply to Mariya, South Dennis
We're sorry to hear that you're having trouble using your debit card, Mariya, and we'd be glad to help point you in the right direction.
Please know that TD Helps is considered an unsecured forum and because of this, we do not have access to your account or debit card to assist directly.
We recommend connecting with a Banking Specialist to discuss your account. You can call us from overseas 24/7 at 856-751-9000 (215-569-0518 collect from any landline telephone). Be sure to use country code 011 when calling.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We hope to hear from you soon, Mariya. Have a good afternoon.
Megan K, Mount Laurel
February 8, 2018 12:07:23 PM