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Hi to whom it may concern,
I canceled my bank account on December 29, 2015. But not cancel my account. I saw it again withdrawal(overdraft) in online banking. I came back to my country one months ago. What should I do? Could you help me? Thank you.
February 11, 2016 10:19:55 AM
In reply to Batuhan, Clifton
We understand your concern, Batuhan and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. You are able to contact us from outside the U.S. by dialing 856-751-9000 or 215-569-0518 collect from a land line telephone. Once speaking with a Banking Specialist, they will be glad to review your account.
You are also able to speak with our Representatives via secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Batuhan and have a good day.
Megan K, Mount Laurel
February 11, 2016 10:20:14 AM