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I have been trying to access my td bank account unsuccessfully for two days. I have been told by one of the td bank representatives that my account needs to be reactivated. How can I proceed?
October 16, 2017 11:29:50 AM
In reply to Olesia, Madrid
Thanks for reaching out today, Olesia. We're sorry that you haven't been able to access your account.
Based on your message, it sounds like you may be locked out of online banking. So that we may help you get back online, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR. If you need to reach us while overseas you can call us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
Please know that we'd like to assist you directly; however, TD Helps is not considered a secured forum, and we do not have access to your account or personal information.
We hope you have a nice day, Olesia, and thanks again for reaching out.
Natasha M, Mt. Laurel
October 16, 2017 11:30:13 AM