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I keep getting bounced back to log in page and cannot gain access to my accounts.
Carol, Monticello NY
July 1, 2015 11:54:50 AM
In reply to Carol, Monticello NY
Welcome to the TD Helps community!
We thank you for reaching out to us with this issue and are sorry to hear that you’re having some trouble. As you mentioned that you are being returned to the login page, this sounds like a browser issue.
To resolve this, we'd first recommend that you clear the cache and cookies on your browser, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of most popular browsers. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
If these tips don't work for you, our Tech Support Specialists are available to assist you 24/7 with your online account. You can call us at 800-493-7562 and we will be more than happy to help.
We hope one of these works for you, Carol.
Wishing you a great rest of your week!
Kristen P, Mount Laurel
July 1, 2015 11:55:52 AM