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user name is not working
August 30, 2014 12:48:04 PM
In reply to John, ottawa
Thank you for taking the time to visit us here on TD Helps, John. We're sorry that you are having difficulties with your Online Banking.
We recommend contacting our 24/7 Customer Service line at 888-751-9000 as one of our dedicated Customer Service Representatives can verify your User Name for you. You can visit any TD Bank location during lobby hours for assistance too. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We noticed that you are writing to us from Ottawa, if you have an account will our friends up north, TD Canada Trust, please take a look here: http://bit.ly/VXo0Wi. Our friend, Laura, answered a similar question that could help you. If you have any additional questions regarding a TD Canada Trust Account, please feel free to visit them: http://bit.ly/1qHQQns.
We hope this information is useful to you, John and have a great day!
Megan K, Mount Laurel
August 30, 2014 12:49:07 PM