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I also cannot phone call to a number because i'm in Korea. What can I do? Please help me.
April 27, 2016 09:10:58 AM
1 person recommended this |
In reply to Ryeonseo, Ulsan
Thanks for sending us your question today, Ryeonseo.
We're sorry to hear you're unable to find your username and password for your Online Banking. For the security of your account, we would have to speak with you directly to obtain this information. When you are able to access a telephone you may contact us from Korea by dialing 1-856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 1-215-569-0518. After account verification, we'll have your online banking access in no time!
Have a great day, Ryeonseo!
Alara B, Mount Laurel
April 27, 2016 09:11:51 AM
In reply to Alara, Mount Laurel
Hello. I'm unable to make a phone call to a number that you've listed on the reply. I've tried to call but it kept make some problem while talking on the phone it hung up in the middle of conversation. May I please find any solution to get my username and password so that I can change my address to another address? I do have an access card but I cannot remember the number because it is in Canada but I'm in Korea now.
May 8, 2016 05:58:00 PM
Thank you for joining us on TD Helps, Ryeonseo. We're sorry to hear that you are unable to access your online banking and we'll be sure to point you in the right direction.
Since you've mentioned that you have an access card, you might be trying to reach our neighbors to the north at TD Canada Trust. Please take a look here: http://go.td.com/21LXmg0 as it could help.
Should you need to contact TD Canada Trust, you may do so 24/7 at http://bit.ly/1woOVay or you can submit your own question to their TD Helps page by clicking here: http://bit.ly/1zZhxro .
We sure hope this helps, Ryeonseo and enjoy the rest of your weekend!
Katherine G, Mount Laurel
May 8, 2016 05:59:06 PM