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the screen is all dark when I sign in
marylyn, chicopee, Mass
October 12, 2015 01:19:25 PM
1 person recommended this |
In reply to marylyn, chicopee, Mass
Welcome to TD Helps Marylyn. We'd be happy to give you some ways to trouble shoot this log in issue.
Please note that our website is compatible with most popular browsers. If you are not using the newest version of one of these browsers, we suggest making this update. You may also want to clear your cache and cookies, which sometimes fixes any browser issues. If the problem persists please disable any plug-ins and restore your browser defaults.
In case you are using Google Chrome, please find an option on your browser to Reset Browser Settings and follow any prompts to complete this process. If for any reason this doesn't correct the issue, you may also try to remove and reinstall the Chrome browser.
If you are still unable to proceed, please feel free to contact our Tech Support Specialists 24/7 at 800-493-7562.
We hope this helps, Marylyn. Take care.
Alara B, Mount Laurel
October 12, 2015 01:20:04 PM
1 person recommended this