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Is there an intermediary step to use the phone application? I used the same credentials I use for internet banking several times to no avail. Thank you,
November 19, 2014 02:40:41 PM
In reply to John, Southborough
Welcome to TD Helps and thank you for sending us your question, John.
Your user name and password for your Mobile App should be the same as you access your account(s) via our full website from here: http://bit.ly/1eaISlq for your personal account(s) and here: http://bit.ly/1rvBmq8 if you are a TD Bank BusinessDirect user.
If you’re still having trouble accessing our Mobile App, we recommend giving us a call 24/7 at 888-751-9000 to speak with one of our Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
LiShu R, mount laurel
November 19, 2014 02:43:31 PM