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October 30, 2014 09:56:16 AM
In reply to Darrell, Milford
Good morning, Darrell! We're sorry to hear of any trouble you had logging in on our site, and appreciate you reaching out to us today. We'll be glad to help.
As you mentioned that you're unable to log in to your BusinessDirect account, there are a few possibilities.
If you are experiencing difficulties with the website, we recommend making sure that you are using the most up-to-date version of your browser. Please note that our site is compatible with the newest versions of both Internet Explorer and Firefox. If you still experience difficulty after this update, we also recommend restoring your browser default settings, disabling any plug-ins, and clearing the cache and cookies. Alternately, you may also wish to try a different browser.
If your user ID or password isn't working as expected, a Digital Banking Specialist will be more than happy to assist you in unlocking your account or resetting this information upon proper account verification. Please contact us directly at 800-493-7562, 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store during normal business hours with your valid photo ID, where a Customer Service Representative will be able to help you. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Thanks again for visiting, Darrell and we hope these tips are helpful! Let us know how this works for you and have a great day.
Colleen B, Mount Laurel
October 30, 2014 11:47:19 AM