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March 10, 2015 02:48:07 PM
1 person recommended this |
In reply to Sylvia, Miami
Welcome to TD Helps, Sylvia.
We're glad to inform you that TD Bank retains up to 7 years of records for all accounts. The easiest way to obtain your previous statements will be setting up Online Banking and getting them online. If you are already enrolled for on-line banking, after logging in your account from here http://bit.ly/1eaISlq, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen 2. Click on the account number you would like to view statements on 3. Click on the “Statements” tab. 4. Choose the statement period you would like to view and click “View Statement” 5. You may then click the print icon if you would like to print a copy of your statement
If you have not yet enrolled for online banking and have a TD Bank debit card, please follow this link to first enroll for our online service http://bit.ly/1lU2qfY If you do not have a TD Bank debit card or are experiencing any difficulties while doing the online enrollment, you may contact our Banking specialists who are available 24/7. When calling our Banking Specialists at 888-751-9000, we do require account verification, for security purposes.
If you are enrolled for our BusinessDirect online banking, after logging in your account from here http://bit.ly/1rvBmq8, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen 2. Click “Statements” 3. Choose the statement period you would like to view and click “View Statement” 4. You may then click the print icon if you would like to print a copy of your statements
If you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow the link above and choose Business from the drop down box. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores.
Additionally, you may request to have your previous statements mailed to you by calling us 24/7 at the same telephone number listed above to speak with a Customer Service Representative. You should expect to receive your statements at your address on file within 7 to 10 business days. Please note delays may occur depending on your postal office.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
If your inquiry is in regard to TD Credit Card statements, please contact TD Card Services 24/7 at 888-561-8861. If your inquiry is about a loan product, please contact a Banking Specialist in our Financial Solutions Group 24/7 at 800-937-5020.
Hope this helps and have a beautiful day!
Brian M., Mount Laurel
March 10, 2015 02:51:07 PM