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I got a new phone and i cannot remember my username
November 24, 2014 10:51:44 AM
In reply to Joseph, Hightstown
Good morning and thank you for joining us here at TD Helps, Joseph. We're more than happy to help you log back in to your Online Banking account.
We understand how difficult it can be to remember all of your credentials and we are here to help! If you do not remember your user name, you can contact us 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. Also you can visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Let us know if you have any other questions. We hope you have a wonderful day and enjoy your new phone!
LiShu R, mount laurel
November 24, 2014 10:52:37 AM