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December 22, 2014 01:50:03 PM
In reply to Donna, Glenside
We're sorry to hear that you've forgotten your password, Donna. We'll be sure to point you in the right direction.
You have a couple of options to reset your Online Banking password. If you remember your user name and have U.S. Social Security number, you do have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your user name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password. If you have trouble changing your password or are unable to log in, please contact us directly 24/7 at 888-751-9000. Our Representatives will be happy to help. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you’re referring to TD Bank BusinessDirect, please give us a call 24/7 at 800-493-7562 option 2 to speak with one of our Small Business Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance.
Additionally, if you have forgotten the verification password on your account (password placed on your account for verification purposes when contacting us over the phone), you will need to visit your local TD Bank during the normally lobby hours with your valid photo ID for further assistance.
If you're referring to your password for www.tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
If you are referring to your TD Go Card account, please call us 24/7 at 855-219-8050.
We hope this helps, Donna and have a good day.
Megan K, Mount Laurel
December 22, 2014 01:52:26 PM