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i cannot use back camera using mobile deposit
January 26, 2015 02:45:51 PM
In reply to THERESA, CLEMENTON
We appreciate the visit Theresa.
We apologize tjhat you are experiencing difficulties with the Mobile Deposit; we understand how frustrating this issue can be. Since we do not know the specific details such as the type of mobile device you are using and the item you are attempting to deposit, we recommend contacting our Tech Support Specialists who would be happy to help troubleshoot this issue on your behalf. They can be reached 24/7 at 800-493-7562.
If you prefer assistance face to face, you may visit a TD Store near you. For lobby hours and locations near you please visit http://bit.ly/TDStores.
Additionally, we do recommend checking your camera setting via your mobile device.
We hope this helps Theresa. Please do not hesitate to let us know if you have any other questions.
Yen D, Mount Laurel
January 26, 2015 02:55:08 PM