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February 17, 2015 09:10:33 AM
In reply to dennis, kissimmee
Thanks for writing in to TD Helps this morning, Dennis! Sorry for any confusion online and we'll be glad to help you clear this up.
Since it sounds like you reached our login page online and were unable to continue, you may need to complete a few updates within your computer to continue. We recommend ensuring that you've completed this for your computer. We'd also recommend that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If these updates don't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
If you continue to experience any difficulty, please reach us 24/7 at 800-493-7562, and our Tech Support Specialists will be more than happy to help troubleshoot this with you.
Best of luck with this, Dennis! Thanks again for the question and we hope you have a terrific day.
LiShu R, Mount Laurel
February 17, 2015 09:11:58 AM