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having trouble getting to my accont
john, avon park,fl
July 2, 2015 12:16:21 PM
In reply to john, avon park,fl
Good afternoon John,
Thanks for getting in touch – we know it's frustrating when you can't log in as you expect.
Since you're unsure of your password, don't worry as we have plenty of options for you. For your personal account, if you remember your user name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Forgot your password? link located below the password field. After entering your user name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your password.
If you're unable to reset this yourself for any reason, a Banking Specialist will be more than happy to assist you. Please contact us directly at 888-751-9000 (or 800-493-7562, option 2 for BusinessDirect), 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Hoping this helps with your login, John.
Please reply with your questions and have a terrific holiday weekend.
Kristen P, Mount Laurel
July 2, 2015 12:17:50 PM