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I need help with a gift card which is not working in Mexico. I can't call an 800 of 888 number from Mexico and access to the website is denied from my server. Is there a non-toll free number in the states that I can call?
Sheryl, Oaxaca, Mexico
January 15, 2018 09:09:23 AM
In reply to Sheryl, Oaxaca, Mexico
Good Morning, Sheryl. We're glad you joined us on TD Helps today, and we'll be happy to guide you in the right direction.
We're sorry to hear that your gift card has been declined, and that you are unable to access our site. At this time, we have one phone number you may use to contact our Gift Card department, which is 888-294-2249. Our Representatives are available to assist 24 hours a day, 7 days a week.
If you are unable to connect that way, you may contact our general overseas Customer Service number, which is (856)-751-9000, or collect from a landline at (215)-569-0518, also available 24/7. Once you've connected with a Representative, they may transfer you to the Gift Card department.
We hope to hear from you soon, Sheryl. Have a nice day.
Natasha M, Mt. Laurel
January 15, 2018 09:10:20 AM