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I AM IN BRAZIL AND NO PHONE NUMBER FOR TD BANK WORKS. I TRIED CALLING THE NUMBER THAT YOU GUYS HAVE TO CALL COLLECT AND THE OPERATOR HERE SAYS IT ONLY ACCEPTS DOMESTIC COLLECT CALLS. PLEASE HELP.
Christopher, Pembroke Pines, FL
February 12, 2015 02:37:25 PM
In reply to Christopher, Pembroke Pines, FL
Hi Christopher, thanks for joining us here at TD Helps. We are sorry to hear that youre having difficulties connecting with us.
First, we want to make sure you have the correct number when trying to connect with us. To call us from Brazil, you may do so 24/7 by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Additionally, another option you have to connect with us is by sending us a secured message via your TD Online banking. To send a secure message you must first be enrolled in Online Banking. To start the process, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
We hope you find this information provided helpful Christopher. Please let us know if you have any other questions.
Yen D, Mount Laurel
February 12, 2015 02:39:34 PM