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When I opened my account I used the address of the hotel where I was staying, but later, when I asked for checks they changed it. However when I recently went to my profile to check if i could download a statement, I saw that my address was still the hotel one and when tried to change it, my profile page appears in blank and there's no edit option or something on it.
March 23, 2017 02:22:49 PM
1 person recommended this |
In reply to Eunice, Vancouver
Welcome to TD Helps, Eunice. We're sorry to hear that you're having trouble.
If this is in regard to your TD Canada Trust account, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
If not, we recommend reaching out to our Specialists directly to update your address and troubleshoot your concerns. You are able to call us 24/7 at 800-493-7562. Our Tech Support Specialists will be glad to update your address and review your Online Banking.
We hope this helps and have a good day!
Megan K, Mount Laurel
March 23, 2017 02:23:01 PM