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Anita, Campbell Riveer
September 22, 2014 05:32:40 PM
In reply to Anita, Campbell Riveer
Thanks for the visit, Anita. We're sorry to hear you are having difficulties with your online account but we'd be happy to provide some guidance.
When submitting your account information please remember that passwords are case-sensitive. Also, answers to your selected security questions have to be an exact match when answering them. If you have unsuccessfully entered the wrong information too many times it is possible that your account has been locked.
We ask that you call us directly 24/7 at 800-493-7562 and our Digital Banking Specialists will be happy to help you access your account after proper account verification. Also, you are welcome to visit us at any local TD Bank Store during lobby hours. Take a look at: http://bit.ly/TDStores to find hours and locations near you.
Let us know if you have any other questions, Anita and have a lovely day.
Colleen B, Mount Laurel
September 22, 2014 05:34:33 PM