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message we can not complete your requesty at this time, please try again later etc... my residence is in france , it's very hard call an operator. what cai do? i willb be in new york in decembre for é days, cai i arrange an appointment with TD bank???? could you please help me? i need to consult my account thank you I cant get in my td business direct bank account, I got user id and password which are correct. everytime I try to get connected I got this message we can not complete your requesty at this time, please try again later etc... my residence is in France , it's very hard to call an operator. I have already tried but they can not find my account. what can i do? i will be in new york in decembre for 2 days, can i arrange an appointment with TD bank???? could you please help me? i need to consult my account thank you
November 22, 2016 12:31:43 PM
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In reply to Giulia, Toulouse
We understand your concern, Giulia. We'd be glad to point you in the right direction.
We apologize for any inconvenience however in order to assist you with your online account, we ask that you contact us directly for help.
You are able to call us from outside the US by dialing 856-751-9000 or 215-569-0518 collect from a land line telephone. Once speaking to a Specialist, they will be glad to help you regain access to your account.
You are also able to visit a TD Store while you're in the area. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR..
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Giulia. Have a good day.
Megan K, Mount Laurel
November 22, 2016 12:31:55 PM