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Katrina, Sanford Fl
February 15, 2015 05:20:41 PM
In reply to Katrina, Sanford Fl
Good evening, Katrina and welcome to TD Helps. We apologize for any trouble you've had logging in to our site but we'd be glad to assist you.
Since you mentioned that you're experiencing an issue accessing a portion of our site, this sounds like an issue with the browser in use on your computer. First, we'd recommend that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
If this does not appear to be the problem, or you're having any trouble with your User Name and Password, our Banking Specialists are available 24/7 to assist you with your online account. You can call us at 888-751-9000 and we will be more than happy to help.
Thanks again for the visit, Katrina! Hope this gets your account back up and running. Have a great week ahead!
Kristen P, Mount Laurel
February 15, 2015 05:25:35 PM
I do not know how to set up my credit card to paper less on my computer.
June 11, 2015 07:34:44 AM
In reply to Larry, Holyoke
We appreciate the visit, Larry. We'd be happy to help.
To enroll in paperless statements for your TD Bank Visa Credit Card account, please follow these instructions:
- Once logged in at www.tdcardservices.com, click on the ''Statements" tab
- You'll then see an option to enroll in electronic statements
- You will receive an email every time a new statement is produced.
If you have not enrolled your account, you can do so by selecting the "Set up your account now" link located on the right side of the page under "Need to enroll your Account?" You can also click here http://bit.ly/1mZCFef to take you directly to the enrollment page. Please have your card number handy as you go through the three steps of registration, and once you've successfully enrolled your card, you can complete the steps listed above to go paperless.
If you run into trouble, please reach out to a Credit Card Specialist anytime 24/7 at 888-561-8861. Or, you can stop in and see us! We're available at these locations and times: http://bit.ly/TDStores.
We hope this helps, Larry. If you need anything else, please let us know. Have a great day!
Yen D, Mount Laurel
June 11, 2015 07:35:54 AM