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I have 2 long distant phone calls to the tune of $18.59? that are not mine.
March 10, 2015 04:17:32 PM
In reply to Louise, Orillia
We're sorry to hear that you've lost your card, Louise. We'll be sure to point you in the right direction.
If you have not done so already, we recommend contacting us right away to close your debit card for your account security. Our Customer Service Representatives are available 24/7 at 888-751-9000 to assist with closing your debit card. If you prefer not to call, you are also more than welcome to stop in to any TD Bank Store where we can close your card for you right away. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Once your card is closed, if you're at one of our Stores, a Representative will be more than happy to print a new one for you while you wait, as all of our locations are equipped to instantly issue ATM and Visa debit cards for your convenience!
If you reach us by phone, after account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your postal office, your new card will arrive within 7-10 business days. Additionally, whether at the Store or by phone, our Specialists would be happy to review your account with you and take the necessary actions to dispute any unauthorized transactions.
If this is in reference to your credit card, we ask that you contact our Credit Card Specialists 24/7 by dialing 888-561-8861 for assistance or visit a TD Store during lobby hours.
We've also noticed that you're writing to us from Canada. If this is in reference to a card you have with TD Canada Trust, we recommend taking a look here: http://bit.ly/1GoaoVu. Our friends on the Canadian TD Helps Team have answered a similar question to yours. If you do not find this response helpful, you are welcome to submit your own question via the mentioned link. If you would like to speak to a Representative directly, feel free to visit their "Contact Us" page found here: http://bit.ly/1woOVay.
We hope to hear from you soon, Louise and have a good afternoon.
Megan K, Mount Laurel
March 10, 2015 04:18:17 PM
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