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November 9, 2014 11:11:17 AM
In reply to Marie, Summit
Thank you for joining us on TD Helps, Marie. We're sorry to hear that you're having trouble with our website and we'd be glad to offer some help.
Based on the message we received from you, this sounds like an issue with the browser in use. In the meantime, we'd recommend some updates to your current browser.
To begin, we suggest that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we suggest making this update as well. Please note, that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating your browser, we'd recommend that you try using an alternate browser instead.
If you experience other difficulties, please know that our Tech Support Specialists are available 24/7 to assist you with your online account. You can call our Digital Specialist at 1-800-493-7562 and we will be more than happy to help you.
Thank you again for visiting us today, Marie and have a great day.
LiShu R, mount laurel
November 9, 2014 11:12:36 AM