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September 29, 2015 06:42:31 PM
1 person recommended this |
In reply to nevila, wayne
Thanks for reaching out to us, Nevila. We want to make sure you have all the info you need to check your balance anytime!
If your password for your TD Bank Online Retail Banking or BusinessDirect account isn't working right now, it's possible that your account has become locked. This occurs after 3 login attempts, for your account security. If you are trying to log in to your Mobile Banking application but forget your username and password, we recommend contacting us directly. You may do so 24/7 by dialing 800-493-7562 and speaking to our Digital Banking Specialists. After account verification, they will be able to help you regain access to your Mobile Banking app. If you prefer to speak to someone in person or are unable to call, you may visit any TD Store during lobby hours for assistance. Please visit http://bit.ly/TDStores to find the closest TD Bank to you.
If you are referring to your password on www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
And to reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
We hope this helps, Nevila and that you enjoy your evening!
Customer Service Team, Mount Laurel
September 29, 2015 06:43:05 PM
1 person recommended this