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October 21, 2014 05:20:11 PM
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In reply to Christina, Prosperity
Hi Christina, thanks for visiting TD Helps today. We understand it's important to pay your bills on time and apologize for any trouble you've had.
From your description, it sounds as though you're experiencing an issue with the browser. Please keep in mind that our website is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser, we suggest making this update. You may also want to clear your cache and cookies, disable any plug-ins and restore your browser defaults, or try using a different browser altogether.
If you're unable to correct the issue, please know that our Digital Specialists are available 24/7 to assist you with your online account. You can call us at 1-800-493-7562 and we'll be more than happy to help.
We hope this is useful, Christina! Thanks again for stopping by and have a great evening.
Colleen B, Mount Laurel
October 21, 2014 05:39:05 PM