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January 28, 2015 10:34:55 PM
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In reply to Lelia, Hingham
Hi Lelia, thanks for stopping by TD Helps today. We're sorry to hear you're having trouble logging in and we'll be happy to help!
To reset your Password for your Online Banking, if you know your User Name you can reset it by clicking here: http://bit.ly/1eaISlq. Once you're at the log in page, under the password field please click Trouble Logging In. You will be asked to type in your User Name and the last four digits of your Social Security Number. After you click Continue, you will have to answer two of your Security Questions, and then you'll be able to create your new Password.
If you're not aware of your User Name, do not have a Social Security number or are having trouble with your Security Questions feel free to give us a call 24/7 at 888-751-9000. After account verification our Banking Specialists will be able to assist you with logging back in! If you're a BusinessDirect Customer, we ask that you contact our Small Business Specialists anytime at 800-493-7562, option 2. You're also welcome to visit a TD location for additional help. Please view our Store locator to find a nearby location http://bit.ly/TDStores.
We hope this helps, Lelia and please let us know if you have any other banking questions.
Cameron P, Mount Laurel
January 28, 2015 10:36:00 PM