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I am using my correct log in info but the system does not recognize my user name
September 6, 2016 07:13:14 AM
1 person recommended this |
In reply to Daniel, Summerville
Thanks for joining the TD Helps Community, Daniel. We'll be sure to point you in the right direction today.
To best assist, we ask that you reach out to us directly for help. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to determine the issue and help you log in again.
Similarly, you are able to visit any TD Store during lobby hours for assistance. To take a look at TD Stores near you please visit https://go.td.com/1f9DSJR.
If you are trying to log in to your Credit Card account online, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope you have a great day, Daniel!
Alara B, Mount Laurel
September 6, 2016 07:16:48 AM