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Hello. I'm trying to log into my account since yesterday, but when I put the password and click on the log in button, it tells me that the log in information is not in the records. I'm pretty sure that the information is correct, I wrote it down. It seems like there's an error in the system. Please, answer me ASAP because I need to make my payments. Thank you.
August 7, 2015 09:06:08 AM
In reply to Mayte, Miami
Hi Mayte, we're sorry to hear of the trouble you're experiencing accessing your account.
We would like to be able to assist you directly with your account however as TD Helps is considered an unsecure forum we are unable to obtain your personal account information.
To best assist you we ask that you contact us directly at 888-751-9000. Our Banking Specialists are available 24/7 and after account verification will be able to assist you with logging back in to your online profile.
If you'd prefer, you may also visit a nearby TD location. For a listing of our locations and hours please view; http://bit.ly/TDStores.
We hope this helps and we look forward to hearing from you.
Colleen B, Mount Laurel
August 7, 2015 09:06:47 AM