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my card is active and registry I don't know what to do can u please help me. thank you
January 19, 2015 11:44:51 AM
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In reply to christain, holtsville
Thanks for writing in Christain. We're sorry to hear of any troubles you are having with your card and would be happy to help point you in the right direction for help.
If you are referring to a TD Visa Gift Card, you can use it to make online purchases once it is registered. To register your TD Visa Gift Card, we invite you to visit: http://bit.ly/1dmtzim. Please note; to register your gift card for the first time, the initial password is the three digit security code on the signature panel of the back of your card. Also, we encourage you to change your password after signing in for the first time. Also feel free to check out: here http://bit.ly/1cIdAj6 to read our frequently asked questions.
As you mentioned you have already registered your card and you're still experiencing difficulties, we ask that you connect with us at (888) 294-2249 to speak with a Specialist, available 24/7. They would be happy to review your concerns further with you.
If you are referring to your TD Go Card, please take a look here: http://bit.ly/1d2j6OJ for all the information you may like to know. Any additional questions about TD Go Cards can also be answered by calling TD Go Card Customer Service 24/7 at 855-219-8050.
If you have a TD Visa Credit Card and are unable to make online purchases by using it, we do recommend contacting TD Card Services directly to ensure that your card is set up correctly. They're available 24/7 at 888-561-8861, and a quick call to one of our Card Specialists can confirm this for you.
Lastly, if the card you have is a TD Visa debit card, please feel free to contact us 24/7 at 888-751-9000 or stop by any of the TD Store locations in your area for additional assistance. To find a TD Store near you, please visit: http://bit.ly/TDStores.
Let us know if you have any further questions. We are always here to help. Have a pleasant day!
LiShu R, Mount Laurel
January 19, 2015 11:46:39 AM