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December 16, 2014 06:27:56 AM
In reply to david, Warwick
Thanks for coming to us on TD Helps, David. We're sorry for any issues are having with your online banking and we'll be able to help.
If you've forgotten your User Name, we recommend contacting us 24/7 at 888-751-9000. After one of our specialists has verified you with the proper identification information, they’ll be able to assist you in retrieving your Online Banking User Name.
If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you are referring to your User Name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
You could also visit your local TD Bank Store during normal lobby hours, where a Representative will be able to help you. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
We hope this helps and please let us know if you have any questions, David. Have a good one and take care!
LiShu R, Mount Laurel
December 16, 2014 06:28:46 AM