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I can't remember my answer to my security question and can't figure out why it is even asking me a security question all the time!!! Thank you!
November 30, 2015 08:18:07 AM
In reply to Diane, Brooklyn
Thanks for making a stop here at TD Helps, Diane. We are sorry to hear about your Online Banking difficulties and would be glad to help!
Before we begin, we'd like to take this time to inform you that for the security of your account, in the event you log in from a different computer or IP address, the system will ask you to answer your security questions.
As you're having some difficulty with your security questions, we recommend giving us a call. You can contact us 24/7 at 888-751-9000 and upon account authentication we'll be able to help you get back into your Online Banking.
If it's the Security Questions for TD Bank BusinessDirect, you can reach out to our Small Business Team 24/7 at 800-493-7562, option 2.
Additionally, you are also welcome to visit us during lobby hours here: http://bit.ly/TDStores.
Hope this helps. Have a great day!
Yen D, Mount Laurel
November 30, 2015 08:22:47 AM