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November 7, 2014 06:10:03 PM
1 person recommended this |
In reply to Karen, Hammonton
It's great having you on TD Helps, Karen and we hope you're doing well!
We certainly understand how difficult it can be to remember all of your passwords and login info. Please don't worry, as we have several options available to help you.
If you remember your user name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your user name and the last four digits of your Social Security number, it will ask to you answer two security questions. If you can successfully complete these steps, you'll be able to update your password.
If you can't remember some of this information, that's okay! Another easy way to reset your password is to contact one of our 24/7 Specialists at 800-493-7562 to assist you. You also have the option to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help. Please visit http://bit.ly/TDStores for locations and hours near you.
We hope this will get you back up and running, Karen! Have a wonderful weekend.
Kristen P, Mount Laurel
November 7, 2014 06:11:16 PM