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I want to find out when my payment is due and how much it is.
Ruth, Cranbrook, BC
December 18, 2014 08:24:25 AM
In reply to Ruth, Cranbrook, BC
Welcome to TD Helps and thank you for sending us your question, Ruth.
If you're referring to the Password for your personal TD Bank Online Banking account and you remember your User Name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your User Name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your Password.
If you're unable to reset this yourself for any reason, please contact us at 888-751-9000 to speak with a Banking Specialist. If you need to reset the Password for your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7.
If you are referring to your password on www.tdcardservices.com, you can first try the "Recover Password" option on the right side of the logon page as long as you know your current User Name and the Email Address you registered with. If this is unsuccessful or you need any additional help, please contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Noticing that you are writing to us from Canada, if you are trying to connect with our friends up to the north at TD Canada Trust, we ask you please follow this link to recover your Username: http://bit.ly/1kTKzBE. If you then click on the option "Forgot your Username or Password?" you can choose to either log in with your Access Card Number, or have your Username emailed to you (as long as you know your current Password).
Also, our friends in Canada can assist you further if you have any other questions. Check out their page here: http://bit.ly/1kD3iFr. You can reach out to them 24/7 at 866-222-3456.
We hope this information answers all your questions. Please let us know should you have any further questions. Have a great rest of your day!
LiShu R, Mount Laurel
December 18, 2014 08:25:37 AM