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December 1, 2014 06:20:40 PM
In reply to Susan, Groveland
Thank you for reaching us on TD Helps, Susan. We'd be happy to point you in the right direction.
If you've forgotten your Online Banking username, we invite you to call one of our Banking Specialists, who will be more than happy to assist you after account verification! Please call us directly at 888-751-9000, 24 hours a day, 7 days a week to retrieve or reset your credentials.
Another option you have is to stop in at your local TD Bank Store during normal lobby hours with your valid photo ID, where a Customer Service Representative will be able to help you. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
We hope this helps, Susan and have a good night.
Megan K, Mount Laurel
December 1, 2014 06:22:59 PM