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In my "Statements and Notices" section of of savings account, my statements for November and December of 2015 are missing. The last statement I see is from 10/31/2015 and I can see both of my 2016 statements.
February 23, 2016 10:06:05 PM
In reply to Justin, Bloomfield
Thank you for reaching out to us on TD Helps, Justin. We're sorry to hear that you are having issues with your statements and we'll be sure to share some information with you tonight.
Typically savings account statements are generated every month when a transaction such as a debit or deposit is occurs. If you didn't make a deposit or withdrawal from your savings account during that period time that you've mentioned, a quarterly statement would be produced.
If this isn't the case, we recommend contacting one of our 24/7 Tech Support Specialists at your earliest convenience. Once our Specialists verify your account information, they'll be more than happy to assist you.
We sure hope this helps and enjoy the rest of your night, Justin! Take care.
Katherine G, Mount Laurel
February 23, 2016 10:07:31 PM