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Erin, North Vancouver
July 25, 2014 09:45:54 PM
In reply to Erin, North Vancouver
Great of you to join us on TD Helps today, Erin. We'd be happy to help you with your Online Banking.
If you've forgotten your username, we recommend contacting our Digital Banking Specialists 24/7 at 800-493-7562. After a Banking Specialist verifies your account information, they can help retrieve your username. If you are unable to reach our Specialists via telephone or if you'd like to sit with a Customer Service Representative, you can always stop by your local TD Store. For lobby hours and locations near you please visit, http://bit.ly/TDStores.
We've also noticed that you're writing to us from Canada today. If you're having trouble with Easy Web, we recommend taking a look at a conversation they're having across the border! Visit here http://bit.ly/1zdhEAY for ways on retrieving your Easy Web username!
We hope this information helps, Erin and have a wonderful weekend.
Sandy D, Mount Laurel
July 25, 2014 09:47:01 PM