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It says my info is not correct.
Ann, Orange, nj
October 19, 2015 10:59:31 AM
In reply to Ann, Orange, nj
Hi there Ann,
Good morning to you and we apologize for any trouble you're having online!
If your login info for your TD Bank Online Banking account isn't working right now, it's possible that your account has become locked. This occurs after three login attempts either with your username and password or your security questions, for your account security. To see what may have happened here and to get this fixed, please contact a Banking Specialist directly at 888-751-9000, 24 hours a day, 7 days a week, who will be more than happy to assist you.
If you prefer, another option you have to get this corrected is to stop in at your local TD Bank Store, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If you haven't exceeded the given number of login attempts yet, Ann, you're also able to try resetting the password for your personal account yourself if you remember your user name and have a Social Security number. Please start here: http://bit.ly/1eaISlq. Then, please click the Forgot your Password? link located below the password field. After entering your user name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your password. Once this is complete, you can return to the login page and see if you're able to access your account.
We hope this will be helpful for you, Ann.
All the best to you and if you still need assistance, we hope to hear from you soon!
Kristen P, Mount Laurel
October 19, 2015 11:01:24 AM