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Hello. I CANT SIGN ON TO MY ACCOUNT, I loose my ID, my passwords. What can I do?
Ivelina, Ontario, Mississauga
May 10, 2017 07:33:20 AM
In reply to Ivelina, Ontario, Mississauga
We're sorry to hear that you're unable to log in, Ivelina. We'd be glad to help you get in the right direction.
If this is in regard to your TD Bank account, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you recover your user name.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If this is in regard to your TD Canada Trust account, we recommend contacting them directly for help. You are able to take a look at their contact options here: https://go.td.com/1woOVay.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Ivelina. Have a good day.
Megan K, Mount Laurel
May 10, 2017 07:33:29 AM