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I already advised TD Bank that I was going to Mexico but I can't withdraw any funds from yesterday or today ! This happens every time I travel to Mexico !
Linda, Bucerias, Mexico
February 28, 2017 07:44:46 AM
In reply to Linda, Bucerias, Mexico
We're sorry to hear that you're having acceptance issues, Linda. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we recommend reaching out to us directly for help. You are able to reach us from outside of the U.S. by dialing 856-751-9000 or 215-569-0518 collect from any land line telephone.
You are also able to send us a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Please know that if this is in regard to your debit card held by TD Canada Trust, we recommend reaching them directly. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope to hear from you soon, Linda. Have a good day.
Megan K, Mount Laurel
February 28, 2017 07:45:12 AM